Welcome to Careers at VoiceText Communications.
We are a facilities based telephone provider physically located downtown, Austin, Texas. We are a growing company and always seeking career minded, dedicated people with attention to details, strong organizational and people skills. Our hours of operation are from 7 AM—10 PM CT. Some positions are available for both day and night shifts.
VoiceText Interactive is always looking for a friendly, amazing Moderators and Conference Call Operators to help support our conference call service during peak and call overflow times.
VoiceText Interactive builds client loyalty by providing world class customer service, skillful conference call management and expert technical support to today’s audio, video and web conference call customers.
To be the perfect VoiceText employee, you should have
- Confidence to thrive in a fast paced environment
- Strong communication skills
- A strong sense of urgency and the ability to multi-task
- Great telephone speaking voice
- A consistent track record of dependability and reliability
- The ability to thrive in customer service roles
- The ability to pass a complete background verification process including but not limited to: Drug Screen, Education & Employment
VoiceText operators will….
- Take calls during overflow situations.
- Collect basic information such as caller name and phone number.
- Accurately document information collected from callers.
- Manage several callers in a conference bridge while they wait for their conference call to begin.
- Keep team engaged with call flow and create a sense of urgency, if there are wait times.
- Be able to work a specific schedule. Scheduled hours per week vary from 5 hours to 35 hours per week depending on your availability and business needs.
- Have the opportunity to work remotely (from home or school) within a few months when a track record of reliability and dependability has been established.
Please send your resumes:
Or fax to 512-479-6464
Attn: Human Resources
3706 Speedway, Austin Texas, 78705